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Fraud

Online deception has always been occurring, but never more than it is today, and it is only getting worse.  Bad actors will go to great lengths, using highly advanced methods, to “cheat the system” in an endless number of ways.  The net effect is financial gain for them and loss for you.  Not only are there negative monetary impacts resulting from wasted marketing spend and human resources, but you can also suffer from damage to your brand reputation, frustrated employees, and increased legal exposure.

RRDB L!VE offers a unique and powerful solution to identify and protect against fraud that is occurring during your registration process, or with inbound calls (if applicable).

Lead Generation and Customer Acquisition

  • Identify whether the registration form was completed by an automated traffic source (i.e. bot)
  • Leverage a worldwide fraud data consortium, to determine if there is known risk associated with the data.
  • Identify unusual patterns or behaviors that resemble fraudulent activities.
  • Check the identity of the registration by confirming that the name, address, phone and email match the contact data on record.
  • Perform a complete verification of the phone number, email address, and postal address.

Inbound Call Operations

  • Conduct advanced reputation checks to determine if the caller is a known spammer or whether there is risk associated with the phone number.
  • Use intelligence about the calling number to confirm that a legitimate consumer is associated with that number and that the phone line type or carrier is not one that is used by bad actors that rotate through reusable/disposable numbers.
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