Data Quality: Use Cases

RRDB L!VE sets a new standard by combining best-in-class technologies for fraud detection, compliance, data validation, verification and enhancement.

Our solutions are ideal for:

Lead Generation and Customer Acquisition

  • Fraud and Risk
    • Detect non-human interactions and other fraud types, and identify known risk associated with the data.
  • Compliance
    • Mitigate legal exposure by checking for reassigned numbers, and scrubbing for known TCPA litigators.
  • Validation and Verification
    • ​​​​​​​Confirm identity and verify the name, postal address, phone number and email address.
  • Contactability
    • ​​​​​​​Assess and rate the likelihood of successfully engaging with leads or customers through the available communication channels.
  • Enhancement
    • ​​​​​​​Standardize data and append missing contact information, premium demographics, or consumer insights.
  • Data Source Analysis
    • ​​​​​​​​​​​​​​Determine which marketing channels or data sources are producing the most authentic and valuable leads or customers
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Inbound Call Operations

  • Caller Identification
    • Retrieve full contact information and demographic details of incoming callers to display to agents or enrich CRM databases.
  • Call Filtering
    • ​​​​​​​Ensure caller legitimacy, effectively ward off spam, and screen for known TCPA litigators, enhancing call quality and compliance
  • Call Routing
    • ​​​​​​​Direct incoming calls to the most appropriate department or individual based on caller identity, location, and phone metadata.
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Outbound Call/SMS Operations

  • Phone Number Connectivity
    • Efficiently bypass inactive or disconnected numbers, significantly reducing wasted call center resources.
  • Compliance
    • Mitigate legal exposure by checking for reassigned numbers, and scrubbing for known TCPA litigators.

 

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