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Data Quality: Use Cases

RRDB L!VE sets a new standard by combining best-in-class technologies for fraud detection, compliance adherence, data validation, and enhancement, delivering unified solutions to maximize data integrity and efficiency.

Our solutions are ideal for:

Lead Generation and Customer Acquisition

Fraud and Risk
- Detect non-human interactions and other fraud types, and identify known risk associated with the data.
Compliance
- Mitigate legal exposure by checking for reassigned numbers, and scrubbing for known TCPA litigators.
Validation and Verification
- Confirm identity with contact matching and verify the name, postal address, phone number and email address.
Contactability
- Assess and rate the likelihood of successfully engaging with leads or customers through the available communication channels.
Enhancement
- Standardize data and append missing contact information, premium demographics, or vertical specific insights.
Data Source Analysis
- Determine which marketing channels or data sources are producing the most authentic and valuable leads or customers

Inbound Call Operations

Caller Identification
- Retrieve full contact information and demographic details of incoming callers to display to agents or enrich CRM databases.
Call Filtering
- Ensure caller legitimacy and screen for known TCPA litigators, enhancing call quality and compliance
Call Routing
- Direct incoming calls to the most appropriate department or individual based on caller identity, location, and phone metadata.

Outbound Call/SMS Operations

Phone Number Connectivity
- Efficiently bypass inactive or disconnected numbers, significantly reducing wasted call center resources.
Compliance
- Mitigate legal exposure by checking for reassigned numbers, and scrubbing for known TCPA litigators.