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Data Quality: Use Cases

RRDB L!VE sets a new standard by combining best-in-class technologies for fraud detection, compliance adherence, data validation, and enhancement, delivering unified solutions to maximize data integrity and efficiency.

Our solutions are ideal for:

Lead Generation and Customer Acquisition

  • Fraud and Risk
    • Leverage worldwide phone, email, and IP fraud consortiums to identify known risk associated with the data.
  • Compliance Tools
    • Mitigate legal exposure by checking for reassigned numbers, and scrubbing for known TCPA litigators.
  • Validation and Verification
    • Check identity with contact matching and verify the name, postal address, phone number and email address.
  • Contactability
    • Evaluate and rank leads or customers based on their likelihood of engagement, enabling you to prioritize the highest-quality opportunities.
  • Enhancement
    • Standardize, correct, and enrich data by appending premium demographics, and homeowner/property data.
  • Economic Insights
    • Leverage top-tier consumer analytics covering nearly every household in the U.S. to gain detailed insights into household financial status.
  • Data Source Analysis
    • Determine which marketing channels or data sources are producing the most authentic and valuable leads or customers
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Inbound Call Operations

  • Real-Time Caller Identification
    • Retrieve full contact information and demographic details of incoming callers to display to agents or enrich CRM databases.
  • Economic Insights
    • Leverage top-tier consumer analytics covering nearly every household in the U.S. to enhance caller profiles using insights into household financial status.
  • Call Filtering
    • Ensure caller legitimacy and screen for known TCPA litigators to improve call quality and reduce legal risk.
  • Call Routing
    • Direct incoming calls to the most appropriate department or agent based on caller identity, location, phone metadata, and insights.
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Outbound Call/SMS Operations

  • Phone Metadata
    • Determine phone line type and carrier to identify numbers eligible for both text messaging and calls.
  • Contactability
    • Evaluate and rank leads or customers based on their likelihood of engagement, enabling you to prioritize the highest-quality opportunities.
  • Phone Number Connectivity
    • Efficiently bypass inactive or disconnected numbers, significantly reducing wasted call center resources.
  • Compliance Tools
    • Mitigate legal exposure by checking for reassigned numbers, and scrubbing for known TCPA litigators.

 

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